- What is Begin?
Begin is a mindfulness and meditation app designed to help you reduce stress, improve focus, and support relaxation. It offers guided meditations, breathing exercises, mood-based playlists, and sleep content to fit your needs.
- Is Begin a medical app?
No. Begin provides mindfulness exercises to support well-being but is not a substitute for medical advice, diagnosis, or treatment.
- Who can use Begin?
Begin is designed for adults. While we offer content suitable for children, the app is primarily for adults, including parents or guardians who can share mindfulness exercises with little ones.
- Do I need an account to use Begin?
No, you can use Begin without creating an account. However, creating an account allows you to save your progress, track mindful minutes, and sync content across devices.
- How do I create an account?
- How does goal selection work?
During onboarding, you will be asked to select your goals for using Begin. Your chosen goals help personalize the experience by suggesting the most relevant meditations, exercises, and tools. You can choose from:
You can update your goals anytime by navigating to Profile > Settings > Your Goals in the app.
- Can I use the app offline?
Yes! Begin allows you to download content for offline access in three ways:
- During Onboarding: You can choose to set up offline mode while onboarding, ensuring content related to your selected goals is available offline.
- As You Play Content: Every time you play a session, it is automatically downloaded to your device for future offline access.
- Through Settings: You can manually download content by navigating to Settings > Offline Mode.
- What happens if I log out or delete the app? Logging out or uninstalling the app will remove all downloaded content from your device. You will need to re-download content after logging back in.
- Why can’t I download content? - Ensure you have enough storage on your device. - Check your internet connection before attempting to download. - If the issue persists, try logging out and back in.
- How do I reset my password?
1. From the login screen:
- Go to the login screen
- Select “Forgot Password?”
- Enter your registered email
- Follow the instructions sent to your inbox
2. From within the app:
- Open the Begin app
- Go to Profile > Settings > Account Info > Change Password
- Select “Forgot Password?”
- An email will be sent to the email address associated with your account
- Follow the instructions in the email to reset your password
- How do I reset my password?
- Open the Begin app
- Go to Profile > Settings > Account Info
- Select “Delete Account”
- Confirm your request
Alternatively, you can contact [email protected] for assistance.
- How do I find out in what app store I created my account?
If you’re unsure where you subscribed to Begin, check your subscription confirmation email or review your payment receipts.
Follow these steps to locate your subscription confirmation:
- Open your email and search for “Begin Mindfulness Subscription”
- Look for an email with the subject line containing “Subscription Confirmation”
- The confirmation email will indicate the app store used: Apple, Google, or another platform
If you’re having trouble finding the email, check your bank statement for charges related to the subscription.
- What’s included in a subscription?
A subscription unlocks full access to all content, including guided meditations, sleep stories, breathing exercises, and mood-based playlists.
- How do I subscribe?
- Open the Begin app
- Navigate to Profile > Settings > Subscription
- Click “Manage Subscription” and you will be taken to the app store where you can choose your plan.
- How do I manage or cancel my subscription?
Subscriptions are managed through Apple or Google Play. To cancel:
- Apple Users: Visit Apple Subscriptions
- Google Play Users: Visit Google Play Subscriptions
- Does deleting my account cancel my subscription?
No, you must cancel your subscription separately through Apple or Google Play.
- Do you offer refunds?
Refunds are managed by Apple and Google Play. If you qualify for a refund, contact them directly:
- Apple Support: Request a Refund
- Google Play Support: Request a Refund
- How do I access content?
- Use the Today Page for personalized recommendations.
- Explore the Discover Page to browse all available content.
- To save content, tap the bookmark icon. Saved content is stored in Your List in the Profile area for easy access later.
- If you've forgotten to save content that you like, don't worry. You can find your History of played content in your Profile area.
- What if I can’t hear any sound?
- Check if your device is muted or on silent mode.
- Ensure volume settings are adjusted.
- Try restarting the app.
- How do I enable or disable notifications?
- Open the Begin app
- Go to Profile > Settings > Notifications
- Toggle notifications on or off
- Is my data safe with Begin?
Yes, we comply with data protection laws, including GDPR (EU), CCPA (California), and COPPA (U.S.). We do not sell personal data.
- How can I request my data or opt-out of data collection?
- Email [email protected] with the subject “Privacy Request”.
For more details, review our Privacy Policy
The app is crashing. What should I do?
- Update to the latest version of Begin.
- Restart your device.
- Reinstall the app if needed.
I have a question not listed here. How can I contact support?
For any other inquiries, please reach out to [email protected].
We’re here to help!
Thank you for using Begin! 🌿
